Improving Remote Assistance Performance In Windows XP


You may tremble at the consideration of accessing another desktop over a dial-up connection. Amazingly, the performance can be quite usable. You wouldn’t want to use this sort of connection for everyday work, but for troubleshooting, it’s good enough.

You can maximize Remote Assistance performance over a dial-up link by observing these precautions:

● Try to connect at 56 Kbps, if possible.

● Reduce the visual difficulty of the novice machine as much as possible. Reduce the display resolution to 800 × 600 and use only as many colors as is extremely necessary. (Remote Assistance automatically disables wallpaper and other nonessential graphics.)

● Turn off desktop animations and other complicated visual effects, and avoid opening windows that include complex graphics if not very necessary.

● Close any unnecessary applications on the novice machine.

● Don’t let the novice move the mouse on the novice machine, if possible, when you are in control of the screen.